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PROGENYHEALTH® SERVICES
NICU Case Management Services Our Model of Care
First Year of Life Program

We have learned over the years that a collaborative approach to care management is the most effective way to impact clinical outcomes. Our NICU nurses, Neonatologists and Pediatricians create partnerships that successfully drive safe and timely discharge without compromising quality of care. These successful strategies form the foundation of the ProgenyHealth program which offers a comprehensive array of services to our clients and their medically complex newborn population.

We believe that quality outcomes are a team effort and our staff works proactively with neonatal providers to attain the best possible outcome for each child.

One of the biggest challenges in neonatal practice today is the wide variation in practice patterns and patient outcomes. We partner with providers to facilitate and coordinate health care services to decrease the unnecessary gaps and fragmentation in care that can occur. Our staff routinely shares information that supports an evidence-based approach to treatment and our neonatologists welcome the opportunity to discuss this information with their neonatal colleagues.

 
The Neonatal Care Coordination services we provide include:
  • Inpatient Utilization Review services provide by our seasoned team of NICU nurses, Neonatologists and Pediatricians
  • Proactive management of cases to promote fair and efficient utilization of resources
  • Peer to Peer calls with the attending physician to discuss plans of care and to promote an evidence-based approach in daily clinical practice
  • Early discussion and implementation of discharge planning services
  • Coordination with NICU staff to ensure all appropriate DME and health care services are in place prior to an infant’s anticipated discharge date
  • Case Management Services throughout the First Year of Life
  • 24/7 access to a ProgenyHealth® nurse care manager providing education and support whenever an issue or concern arises
 

We believe at ProgenyHealth® that care management should not end when a premature or medically complex newborn is discharged home from the hospital. A major reason medical costs continue to rise is due to a family’s inability to navigate our complex health care system.

We differ from other programs in the marketplace in that we continue to work with families after discharge from the hospital throughout the first year of life.

Families have a dedicated case manager who begins working with them while their infant is still in the NICU. Customized care plans are developed and made available on the web for families and their physicians to access at a time that is convenient for them, via Baby Trax®, our proprietary software application.

Our secure web-based application also provides our clients with real-time access to their data 24/7 to meet their reporting requirements.

At ProgenyHealth®, managing the unique health care needs of infants in intensive care nurseries is our focus. Let us be a part of your successful neonatal program.
 
     
     
    
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